Notification of Pelion Support Email Server Maintenance
Scheduled Maintenance Report for Izuma Device Management
Completed
Pelion Support email server maintenance is complete and now you can reach us at pdm-support@pelion.com or support@pelion.com as before. However, during maintenance window, due to unforeseen circumstances , the queued emails sent to these email addresses were lost. We would kindly request you to resend any emails which you might have sent to us in the past 12 hours for us to process your requests. We sincerely apologize for this inconvenience.
Posted Sep 24, 2021 - 15:00 UTC
Update
Due to unforeseen circumstances, our support email server maintenance is taking longer than anticipated. We apologize for the inconvenience. At this time we do not have an ETA on when it will be restored. Please continue to reach Pelion Support team via

1. support portal (https://support.pelion.com) or
2. 24 X 7 Phone
Posted Sep 24, 2021 - 14:32 UTC
Update
Due to unforeseen circumstances this maintenance has been extended, further updates to follow.
Posted Sep 24, 2021 - 10:02 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2021 - 09:09 UTC
Scheduled
This is in continuation to our previous maintenance notification, the maintenance has been extended by at least 1 hour, further updates to follow.

Our Email system will be undergoing maintenance and emails sent to pdm-support@pelion.com will be queued within this window. During this time, you can reach Pelion Support team via:

1. support portal (https://support.pelion.com) or
2. 24 X 7 Phone

United Kingdom
• Local: + 44 (0)844 800 8520
• Local: +44 (0)808 196 5001
• International: +44 141 483 7545

United States of America
• Local: +1 855 755 0065
• International: +1 650 300 0065
Posted Sep 24, 2021 - 09:08 UTC